Purple Customer Service
Phone Number
888-848-8456
Email Address
info@purple.com
Customer Care Hours
Mon – Friday: 8:00 AM – 6:00 PM MT
Saturday - Sunday: Closed
Returns Department Hours
Mon – Fri: 8 AM – 4:30 PM MT
Visit their returns page for more details.
Purple Support
Locations
Purple Headquarters
4100 North Chapel Ridge Rd, Suite 100 Lehi, UT 84043
Lehi, Utah Showroom Hours
Mon – Sat: 11 AM – 7 PM MT
Sun: Closed
Purple will be closed in observance of the following holidays:
- Thanksgiving Eve – Close Early 3pm; Wednesday, November 27th
- Thanksgiving Day – Thursday, November 28th
- Christmas Eve – Close Early 12pm; Tuesday, December 24th
- Christmas – (Wednesday, December 25th)
- New Year’s Eve – Close Early 3pm; Tuesday, December 31st
- New Year’s Day – Wednesday, January 1st
- Easter – Sunday, April 12th
General Inquiries
Email info@purple.com.
Press Inquiries
Email press@purple.com.
Influencer Inquiries
Drop a line if you’re an influencer and would like more information on the Purple ambassador program.