Purple Customer Service & Contact Info

Please feel free to contact Customer Care at 888-848-8456 or email info@purple.com for assistance.

Purple Customer Service

Phone Number


Email Address


Customer Care Hours  

Mon – Friday: 8:00 AM – 6:00 PM MT

Saturday - Sunday: Closed

Returns Department Hours

Mon – Fri: 8 AM – 4:30 PM MT

Visit their returns page for more details.

Purple Support



Purple Headquarters

4100 North Chapel Ridge Rd, Suite 100 Lehi, UT 84043

Lehi, Utah Showroom Hours

Mon – Sat: 11 AM – 7 PM MT

Sun: Closed

Purple will be closed in observance of the following holidays:

  • Thanksgiving Eve – Close Early 3pm; Wednesday, November 27‌th
  • Thanksgiving Day – Thursday, November 28‌th
  • Christmas Eve – Close Early 12pm; Tuesday, December 24‌th
  • Christmas – (Wednesday, December 25‌th)
  • New Year’s Eve – Close Early 3pm; Tuesday, December 31‌st
  • New Year’s Day – Wednesday, January 1‌st
  • Easter – Sunday, April 12th

General Inquiries

Email info@purple.com.

Press Inquiries

Email press@purple.com.

Influencer Inquiries

Drop a line if you’re an influencer and would like more information on the Purple ambassador program.

Table of Contents